FAQ

Questions and answers to common topics.

General

What is the Articles app?

Articles lets you bookmark and save news, blog or other stories for reading later. It doesn't simply save links to those pages you want to return to, it also downloads their content and converts it to a minimal format.

Read anything you saved later with just the essential text and images, without any headers, ads or clutter to get in the way.

Refer to the Get Started Guide for more information about the reader app.

How does Articles compare to other Read It Later apps?

Articles + is intended as an alternative to other read-it-later apps such as Pocket or Instapaper. While similar in its functionalities, it however differs in many ways.

Articles is focused on bookmarking text based content. It can capture news, blog or other stories with no hassle and stores your articles in your personal iCloud account. The reader's design is carefully crafted for such articles and offers custom styles for better readability and distraction-free reading.

Articles does not collect or sell any personal information and won't try to promote you paid articles you don't want to read. It is the only private read it later app (as in it doesn't rely on advertising and user data) and it keeps your data safe.

  Articles + Pocket Instapaper
Text Supported Supported Supported
Videos Not Supported Supported Supported
Storage Apple iCloud Proprietary Server Proprietary Server
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What is the Bookmark Extension?

The Articles app comes bundled with an extension, which integrates with any other iOS app. Save articles directly from e.g. Safari, Chrome, Firefox, Twitter, Medium or Reeder by using the bookmark extension.

See the Bookmark Extension Guide for how to enable and use the extension.

What is the Today Widget?

The Articles app also offers a Today Widget. Swipe right on your home screen to view and access your recent articles or see your bookmark statistics.

See the Today Widget Guide for how to enable and use the widget.

Where can I download the app?

The app and extension can be downloaded from the App Store:
https://itunes.apple.com/app/id1301189222?mt=8

Which platforms are supported?

The app and extension is currently only available for iOS. The following are the system requirements for using Articles on iPhone or iPad devices.

Device iPhone or iPad
Operating System iOS 10 or above
iCloud Account Personal iCloud account is required

Which apps does the extension support?

The bookmark extension integrates with any app that supports sharing either a web page or link. Below is a non-exhaustive list of such apps.

Share Page Safari, Twitter, ...
Share Link Chrome, Firefox, Facebook, Medium, Reeder, Flipboard, Feedly, Newsify, News360, News Republic, The New York Times, CNN, BBC News ...

What is included in a Premium subscription?

Articles is free to use and includes all basic features. Every setting, theme or preference is available and lets you try out the unrestricted reader.

A premium subscription simply offers additional or unlimited articles per month.

Articles Plus 60 articles per month $1
Articles Pro Unlimited articles per month $3

Your purchase supports the further development of the app. Thanks!

Bookmarks

What kind of websites can I bookmark?

Articles is intended for bookmarking text based content. This means you can save almost any news or blog article for reading later.

It will however not work if you try to bookmark e.g. a site's home page, search results, videos, image galleries or other non textual pages. In this case, the content can not be determined.

Can I bookmark protected articles?

In contrast to other read it later apps, Articles allows to also save password or paywall protected pages.

This is however only possible when bookmarking from Safari or integrated in-app browsers, as in this case the page is directly stored on your local device. If you bookmark a shared link, a protected url can not always be successfully resolved.

Why can the content of some articles not be determined?

While many articles can be successfully extracted, the content of some pages can not be determined.

In most such cases, there is simply not enough text available to determine what the actual content is. If you for example try to bookmark a Twitter post, the 280 characters do not represent the main content of the overall page.

Another case where article extraction can fail are websites with outdated, non-standard or unstructured formats. For pages without semantic markup, it is simply not possible to determine what the actual content is. If text is contained in div or span elements instead of paragraphs, a parser can not know its meaning in context of an article.

Why are some article images not loaded?

When saving an article, text as well as images are processed and converted to a minimal format.

Like with text paragraphs, images need to be formatted according to official standards as well. In case a website uses non-standard or unstructured formats, such non-semantic images can not be loaded.

Many websites also use so called "lazy loading" images, which are only downloaded when scrolled into view. Articles supports such images as well, but only if they are implemented according to certain standards. If a website uses some other custom made image loading, it is not possible to determine an image's source.

Siri

How do I use Siri?

Siri can show your most recent articles. Simply ask: "Hey Siri, show my bookmarks list in Articles".

Siri will respond by showing your most recent bookmarks. Tap on an entry to view the article's abstract or open it in the app to continue reading.

Language Phrase
English Show my bookmarks list in Articles.
German Zeige mir meine Lesezeichen Liste in Articles.
French Affiche ma liste de signets dans Articles.
Spanish Mu├ęstrame mi lista de marcadores en Articles.
Italian Mostra la mia lista dei segnalibri di Articles.

How can I use Siri Shortcuts?

Each time you access an article, it is automatically donated as a Siri Shortcut. Siri learns your routines and can suggest articles on the Lock screen or in Search.

You can also run shortcuts by recording a personal phrase. On your iOS device, go to Settings > Siri & Search > All Shortcuts. There you will find all donated Shortcuts. Tap + to record your personalised phrase, which you then can use to run this shortcut.

In addition, all shortcuts are also available in Apple's Shortcuts app. When creating a custom shortcut, you can find them under Search > Apps > Articles or by searching for a specific article title.

What can I do if Siri is not working?

Siri and Shortcuts are only supported on devices running iOS 12 or later.

Verify that Siri is enabled by going to Settings > Siri & Search. Toggle either Listen for "Hey Siri" or Press Side Button for Siri to enable Siri on your device.

Also make sure you granted Articles permission to share data with Siri. Check the Use with Siri switch in Settings > Apps > Articles > Siri.

If Siri does not recognize your phrase, try to emphasize it slowly or correct it manually. After some time, Siri will learn to better understand your intended invocation.

Where can I find more information about Siri and Shortcuts?

For other questions about Siri or how to use Siri Shortcuts, please refer to Apple's official documentation and support.

Siri
Siri Shortcuts

Premium

What is a Premium subscription?

Articles is free to use and includes all basic features. Every setting, theme or preference is available and lets you try out the unrestricted reader.

A premium subscription simply offers additional or unlimited articles per month.

  Free Plus Pro
Themes all all all
Features all all all
Articles (per month) 30 60 unlimited

Please note that articles and annotations are stored in your personal iCloud account. Storage limits apply and depend on your corresponding plan.

What types of subscription plans are available?

There are two different monthly subscriptions available.

Articles Plus 60 articles per month $1
Articles Pro Unlimited articles per month $3

Articles is an independent app, your purchase supports the further development.

How do I purchase a Premium subscription?

When you purchase a subscription, you are doing so through Apple's iTunes Store. Open the Articles app and navigate to Account > Subscriptions and select one of the available plans.

Subscriptions will be charged to your credit card through your iTunes account. Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period. To end a subscription, disable auto-renewal and allow the current period to end. It will not be possible to immediately cancel a subscription. Refunds are not available for unused portions of a subscription.

How do I change a subscription?

You can upgrade or downgrade an existing subscription. For an upgrade, the new purchase is charged and goes into effect immediately, whereas a downgrade will take place at the next reneval date.

To change your subscription:

  1. Launch the Settings app.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID at the top of the screen.
  4. Tap View Apple ID when the pop up window appears.
  5. Enter your Apple ID password or fingerprint ID when prompted.
  6. Tap Subscriptions.
  7. Tap the subscription that you want to manage.
  8. Use the options to manage your subscription.

How do I cancel a subscription?

To end a subscription, disable auto-renewal and allow the current period to end. It will not be possible to immediately cancel a subscription. Refunds are not available for unused portions of a subscription.

To cancel your subscription:

  1. Launch the Settings app.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID at the top of the screen.
  4. Tap View Apple ID when the pop up window appears.
  5. Enter your Apple ID password or fingerprint ID when prompted.
  6. Tap Subscriptions.
  7. Tap the subscription you want to cancel.
  8. Tap Cancel Subscription.
  9. Confirm when prompted to cancel your subscription.

How can I get a refund for a subscription?

If you experience a problem, you can request a refund directly from Apple. You'll need to have a valid reason for the request, like if you bought the subscription by accident or in case it is not working. Developers do not have access nor can issue any refund related to Apple iTunes purchases.

To request a refund from Apple:

  1. Go to Apple's problem reports page:
    http://reportaproblem.apple.com
  2. Login with your Apple ID.
  3. Select the Apps tab.
  4. Select Report a Problem to the right of the purchase you want a refund for.
  5. Click on Choose Problem and select your problem from the menu.
  6. Enter details about your problem and then submit.

You should hear back from Apple within a few days to a week with whether your request for a refund is approved.